Definition of new, unaltered and unused condition is:
• -without showing signs of wear or damage in any way
• -within 7 calendar days of the delivery date (after 7 days no returns are allowed)
• -unless noted that it cannot be returned or has a different return policy time period other than that 7 days noted in that item's particular item description.
- If an item is received damaged or is incorrectly shipped by us please contact us immediately.
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Items that are defective and shipped from us or items that you did not order but received from us will qualify for store credit or a cash refund.
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Refunds are contingent upon inspection of item(s) once we receive it.
- There is a 15% restocking fee for returned items that are not being exchanged and are not damaged.
- Again you MUST contact us within 7 days if you intend to return ANY item back to our store.
- Items returned to us AFTER 7 days and WITHOUT contacting us will NOT be refunded. Customer is responsible for all shipping costs if seller is not at fault.